Privacy Policy

At Ingentro Consultancy Ltd (“we”, “us”, “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website www.ingentro.com, make an enquiry, or work with us as a client. We are registered and operate in the United Kingdom. For the purposes of UK data protection law, the data controller is Ingentro Consultancy Ltd.

1. Information We Collect

Information you provide directly: name, job title, club or business name, contact details, and any information shared via forms or correspondence.
Information collected automatically: IP address, browser type, device info, and site usage data via cookies.

2. How We Use Your Information

Respond to enquiries and provide consultancy services.
Fulfil contractual obligations and improve our services.
Send relevant updates or proposals you’ve requested.
Comply with legal or regulatory obligations.

3. Legal Bases for Processing

Consent – when you’ve given clear permission.
Contract – where necessary for service delivery.
Legitimate Interests – for communication and business relationships.
Legal Obligation – when required by law.

4. How We Store and Protect Your Data

All data stored securely in password-protected systems compliant with UK GDPR.
Access restricted to authorised personnel only.

5. How Long We Keep Your Data

Enquiry data: up to 12 months after last contact.
Client project data: up to 7 years for legal/accounting purposes.
Marketing data: until you unsubscribe or request deletion.

6. Sharing Your Data

We only share data with trusted third parties (e.g., cloud providers, accountants) where necessary.
We never sell your data. Data transfers outside the UK only occur to countries with adequate protection.

7. Your Rights

You have the right to access, correct, delete, or restrict processing of your data.
You can withdraw consent or request a copy of your data by contacting privacy@ingentro.com.

8. Cookies and Tracking Technologies

Our site uses cookies to enhance your experience and track anonymous usage data.
You can control or delete cookies anytime via your browser settings.

9. Marketing and Communications

We may contact you about relevant services if you’ve opted in.
You can opt out at any time via unsubscribe links or contacting us directly.

10. Links to Other Websites

Our website may contain links to external sites not operated by us. Please review their privacy policies separately.

11. Changes to This Policy

We may update this policy from time to time. Updates will appear here with a new 'Last Updated' date.

12. Contact Us

Ingentro Consultancy Ltd
Email: privacy@ingentro.com
Website: www.ingentro.com
Registered office: [Insert registered address]
Registered in England & Wales.

Last updated: 17th November 2025