Get the Right People for You club
Get the People Right ,
Better service. Better standards. Better GP. Better member feedback. All fair goals.
But the first question is usually simpler than any of that: Have we got the right people in the right roles?
Because if the people bit is wrong ,everything else gets harder than it needs to be.
The best menu, the best systems, the best furniture in the world won't save an unclear, unsupported or poorly led team. People decisions matter. Who you recruit. Who you promote. Who you develop. Who you ignore.
That last one is usually where the quiet damage happens.
Members notice who looks after them. Who remembers their name. Who cares ,and who doesn't. Getting the people right isn't a soft issue. It's a commercial one.
At Ingentro, we help golf clubs look properly at the people side of F&B ,roles, structure, standards and training ,because better people planning leads to better club performance.
Does this resonate with you? Drop a comment or visit the link in our bio.
